Legal notice
Legal Notice and Website Disclaimer
Last updated: July 14, 2026
This Legal Notice applies to the Wool Pots Direct website located at www.woolpotsdirect.com, including its content, products, features, and related services.
1. Website Operator
This website is operated under the trading name:
Wool Pots Direct
Legal business name: WOVEN PROJECT SOLUTIONS LTD
Company registration number: 12824002
VAT or tax registration number: GB430349420
Business address: 64 Claypit Cottages, Claypits Lane, Chenies, WD3 6EL, United Kingdom
Email: shop@woolpotsdirect.com
Website: www.woolpotsdirect.com
Wool Pots Direct serves customers in the United States. Unless expressly stated otherwise, orders placed through this website are sold by the legal business named above.
Any fulfilment center, warehouse, shipping provider, payment processor, or other service provider used to process an order acts on our behalf and is not the seller of the products.
2. Purpose of This Website
This website provides information about Wool Pots Direct, our products, gardening applications, promotions, and online purchasing services.
The content is provided for general informational and commercial purposes. We make reasonable efforts to ensure that information displayed on the website is clear, accurate, and current.
However, information may occasionally contain typographical errors, technical inaccuracies, incomplete descriptions, or outdated material. We may correct errors and update website content at any time.
3. Product Information
We aim to describe and display our products as accurately as reasonably possible.
Wool Pots are made from natural wool. Natural variations may occur in:
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Color and shade;
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Texture and fiber appearance;
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Thickness;
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Shape;
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Flexibility; and
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Approximate dimensions.
These natural variations are normal and do not necessarily indicate that a product is damaged or defective.
Product photographs are intended to provide a reasonable representation of the products. The colors displayed on your screen may vary depending on your device, screen settings, lighting, and the natural materials used.
Product dimensions are approximate unless expressly identified as exact.
4. Gardening Results and Product Performance
Information about plant growth, moisture retention, insulation, root development, biodegradation, composting, and resistance to garden pests is provided as general gardening guidance.
Individual results may vary depending on factors including:
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Plant variety;
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Soil or compost type;
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Climate and temperature;
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Watering practices;
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Drainage;
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Planting depth;
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Growing conditions;
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Local wildlife and pests; and
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How the product is stored and used.
We do not guarantee a particular germination rate, plant yield, growth rate, pest-deterrent result, or biodegradation timeframe.
Wool Pots should be used in accordance with the instructions supplied with the product and any guidance published on this website.
5. No Professional Advice
Website content, blog posts, product descriptions, social media content, emails, and gardening tips are provided for general informational purposes.
They are not a substitute for professional agricultural, horticultural, environmental, medical, veterinary, legal, tax, or other specialist advice.
Customers are responsible for deciding whether a product is suitable for their plants, animals, household, climate, intended application, and local growing conditions.
6. Availability, Pricing, and Errors
All products are subject to availability.
We reserve the right to:
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Correct inaccurate product information;
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Correct pricing or promotional errors;
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Update product specifications;
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Limit quantities;
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Withdraw products;
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Cancel orders affected by an obvious error; and
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Refuse transactions where permitted by law.
If an order is cancelled after payment because of a pricing, availability, or listing error, the affected amount will be refunded to the original payment method.
Nothing in this section limits rights provided to customers under applicable consumer-protection laws.
7. Intellectual Property
Unless otherwise stated, the website and its original content—including text, product descriptions, graphics, photographs, videos, logos, icons, page designs, downloadable materials, and branding—are owned by or licensed to Wool Pots Direct or the website operator.
This content is protected by applicable copyright, trademark, design, and other intellectual-property laws.
You may view, download, or print website content only for your own personal, noncommercial use.
You may not, without prior written permission:
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Reproduce or republish substantial website content;
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Copy product photographs for commercial use;
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Modify or create derivative works from our content;
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Use our branding in a way that suggests endorsement or affiliation;
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Scrape or systematically extract website content;
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Sell or commercially distribute our content; or
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Use our content to market competing or counterfeit products.
Nothing on this website grants any license or right to use a trademark, trade name, logo, copyrighted work, or other intellectual property except as expressly stated.
8. Wool Pots Branding
The names Wool Pots, Wool Pots Direct, associated logos, slogans, product presentation, and other brand elements may be trademarks or protected trade identifiers belonging to their respective owners.
Third-party trademarks, company names, payment logos, social media logos, and service names displayed on the website remain the property of their respective owners.
The display of a third-party name or trademark does not necessarily indicate sponsorship or endorsement unless expressly stated.
9. Customer Reviews and Submitted Content
Where the website permits customers to submit reviews, photographs, comments, competition entries, or other content, the customer remains responsible for the content submitted.
Customers must not submit content that:
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Infringes another person’s intellectual-property rights;
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Contains unlawful, defamatory, threatening, or abusive material;
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Includes false or misleading statements;
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Contains malicious code;
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Reveals another person’s private information without permission; or
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Violates applicable law.
By submitting content for publication, you grant us a nonexclusive, worldwide, royalty-free license to reproduce, display, format, and use that content in connection with our website, products, customer communications, and marketing, subject to applicable law and our Privacy Policy.
This does not transfer ownership of your original content to us.
10. Third-Party Websites and Services
This website may contain links to third-party websites, platforms, social media services, payment providers, shipping carriers, or other external resources.
These services are operated independently. We do not control and are not responsible for their:
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Content;
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Availability;
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Security;
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Privacy practices;
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Accuracy;
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Products; or
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Terms and conditions.
The inclusion of a third-party link does not automatically constitute an endorsement.
Customers should review the terms and privacy policies of third-party services before using them.
11. Website Availability and Security
We aim to keep the website available and secure, but we do not guarantee that access will always be uninterrupted, error-free, or free from harmful components.
Website access may be temporarily restricted because of:
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Maintenance;
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Security updates;
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Hosting problems;
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Internet disruption;
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Third-party service failures;
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Technical faults; or
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Events outside our reasonable control.
Users are responsible for maintaining appropriate security measures on their own devices, accounts, networks, and software.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Wool Pots Direct and the website operator will not be liable for indirect, incidental, special, exemplary, or consequential loss arising solely from use of, or inability to access, this website.
This includes loss caused by reliance on general website content, third-party links, temporary website interruption, or circumstances outside our reasonable control.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited, including liability for:
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Fraud or fraudulent misrepresentation;
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Intentional misconduct;
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Personal injury caused by negligence where such liability cannot be excluded;
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Defective products where applicable law imposes liability; or
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A violation of non-waivable consumer rights.
The limitations in this notice apply only to the extent permitted by the laws applicable to the customer.
13. Consumer Rights
Customers may have rights under federal, state, or local consumer-protection laws.
Nothing in this Legal Notice is intended to waive, restrict, or replace any right or remedy that cannot legally be waived.
Where this notice conflicts with a mandatory legal requirement, the applicable legal requirement will control.
14. Privacy and Personal Information
Our collection and use of personal information are governed by our Privacy Policy.
Customers may also have privacy rights depending on the state in which they live, including rights relating to access, correction, deletion, targeted advertising, and the sale or sharing of personal information.
Privacy requests should be submitted using the contact details provided in our Privacy Policy.
15. Other Website Policies
Use of this website and purchases made through it may also be governed by our:
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Terms of Service;
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Privacy Policy;
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Shipping Policy;
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Return and Refund Policy; and
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Any promotion-specific terms displayed at the time of an offer.
These policies should be read together.
If different policies address the same issue, the more specific policy will normally apply, subject to applicable law.
16. Changes to This Legal Notice
We may update this Legal Notice to reflect changes to our business, website, products, operating practices, or legal obligations.
The updated version will be published on this page with a revised “Last updated” date.
Changes will not retroactively reduce rights relating to an order already placed where doing so would be prohibited by law.
17. Contact
Questions about this website, its content, intellectual property, or this Legal Notice may be sent to:
Wool Pots Direct
Email: shop@woolpotsdirect.com